Privacy Policy

Last updated: September 15, 2026.

RedBug Studios LLC (“RedBug,” “we,” “us,” or “our”) respects your privacy. This policy applies to redbugstudiosar.com and to information submitted through our website, project-intake tools, client communications, and related online services.

Information we collect

• Contact information: name, business or organization name, email address, phone number, mailing or service address, and similar information you provide.
• Project and order information: project descriptions, files, artwork, logos, photographs, dimensions, quantities, deadlines, website credentials or access information when necessary, and communications related to a project.
• Billing and transaction information: invoice, payment-status, and transaction details. Payment-card information is generally handled by our payment processor rather than stored by RedBug.
• Website and device information: IP address, browser/device information, pages visited, referral information, and technical logs that may be collected by our website, hosting provider, security tools, or other service providers.
• Communications: emails, calls, text messages, support requests, feedback, and records of consent or opt-out requests.

How we use information

• Respond to inquiries and prepare estimates, proposals, and project plans.
• Provide websites, hosting, design, apparel, merchandise, 3D printing, and other requested services.
• Process invoices, payments, renewals, shipping, pickup, and customer support.
• Operate, secure, troubleshoot, and improve our website and business systems.
• Send transactional communications about projects, appointments, invoices, orders, support, and account activity.
• Send marketing communications where permitted and where appropriate consent has been obtained; you may opt out of marketing communications.
• Comply with legal obligations, enforce agreements, prevent fraud or abuse, and protect our rights and the rights of others.

How we share information

We may share information with service providers that help us operate our business, such as website hosting, CRM/project-management providers, payment processors, shipping carriers, email or text-message providers, printing or production partners, security providers, and professional advisers. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.

RedBug does not sell personal information for money. We do not share a customer’s confidential project files or private account information with unrelated third parties for their own independent marketing.

Cookies and similar technologies

Our website and third-party services may use cookies or similar technologies for essential site functions, security, preferences, analytics, embedded content, or other features. See our Cookie Policy for more information.

Data retention and security

We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, meet legal obligations, and maintain appropriate project records. We use reasonable administrative, technical, and physical safeguards, but no method of electronic storage or transmission can be guaranteed to be completely secure.

Your choices and privacy requests

You may ask us to update or correct contact information, request access to information we maintain about you, ask us to delete information when we are not required to retain it, or opt out of marketing communications. Rights may vary depending on where you live and the law that applies. We will verify requests as appropriate before acting on them.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website without appropriate authorization.

Third-party websites and services

Our site may link to or integrate services operated by other companies. Their privacy practices are governed by their own policies. RedBug is not responsible for the privacy practices of third-party websites or services that we do not control.

Changes to this policy

We may update this policy as our website, services, vendors, or legal obligations change. The “Last updated” date above shows the latest revision.

Contact us

Privacy questions or requests may be sent to hello@redbugstudiosar.com, by phone at (870) 227-8030, or by mail to RedBug Studios LLC, 210 Liberty Street, Marked Tree, Arkansas 72365.